AI support agent

Meet AI agent
that fixes endpoints

Meet AI agent
that fixes endpoints

Autonomously diagnoses the endpoint, takes action, collects triage package, and closes the ticket.

Features

What AI agent does

Diagnose, resolve, close.

Diagnose, resolve, close.

Deploy in minutes

Enterprise rollout with a single macOS or Windows script that installs silently for your users, pushed through any deployment tool of your choice.

Silent enterprise rollout

Cloud management plane for all agents

Deploy in minutes

Enterprise rollout with a single macOS or Windows script that installs silently for your users, pushed through any deployment tool of your choice.

Silent enterprise rollout

Cloud management plane for all agents

Deploy in minutes

Enterprise rollout with a single macOS or Windows script that installs silently for your users, pushed through any deployment tool of your choice.

Silent enterprise rollout

Cloud management plane for all agents

Pre-built or custom skills

AI support agent comes packed with common endpoint troubleshooting skills - slow computers, VPN issues, connectivity problems and more. Leverage skills from idemeum library or use your own.

Pre-built endpoint troubleshooting skills

Flexibility to edit skills or upload your own

Pre-built or custom skills

AI support agent comes packed with common endpoint troubleshooting skills - slow computers, VPN issues, connectivity problems and more. Leverage skills from idemeum library or use your own.

Pre-built endpoint troubleshooting skills

Flexibility to edit skills or upload your own

Pre-built or custom skills

AI support agent comes packed with common endpoint troubleshooting skills - slow computers, VPN issues, connectivity problems and more. Leverage skills from idemeum library or use your own.

Pre-built endpoint troubleshooting skills

Flexibility to edit skills or upload your own

Deterministic actions

Every action runs through governed, deterministic tools rather than free-form LLM output, so actions are predictable, repeatable, and auditable every time.

100+ tools defined with code

Elimnated hallucinations with tool actions

Deterministic actions

Every action runs through governed, deterministic tools rather than free-form LLM output, so actions are predictable, repeatable, and auditable every time.

100+ tools defined with code

Elimnated hallucinations with tool actions

Deterministic actions

Every action runs through governed, deterministic tools rather than free-form LLM output, so actions are predictable, repeatable, and auditable every time.

100+ tools defined with code

Elimnated hallucinations with tool actions

Enterprise grade controls

A security gate screens every request for prompt injection and sensitive targets. A plan-then-execute architecture locks the agent to a validated plan, checked by a reasoning guard against permitted tools, risk thresholds, and prerequisites. Administrators define the boundaries per skill, and an execution guard enforces them at runtime.

Security, reasoning, and execution guards

Granular access control for AI agent actions

Deterministic execution

Enterprise grade controls

A security gate screens every request for prompt injection and sensitive targets. A plan-then-execute architecture locks the agent to a validated plan, checked by a reasoning guard against permitted tools, risk thresholds, and prerequisites. Administrators define the boundaries per skill, and an execution guard enforces them at runtime.

Security, reasoning, and execution guards

Granular access control for AI agent actions

Deterministic execution

Enterprise grade controls

A security gate screens every request for prompt injection and sensitive targets. A plan-then-execute architecture locks the agent to a validated plan, checked by a reasoning guard against permitted tools, risk thresholds, and prerequisites. Administrators define the boundaries per skill, and an execution guard enforces them at runtime.

Security, reasoning, and execution guards

Granular access control for AI agent actions

Deterministic execution

Integrations

Integrations you already use

Deployment tools, ticketing systems, and more.

Deployment tools, ticketing systems, and more.

Tickets resolved at
machine speed

Tickets resolved at
machine speed

Diagnose, resolve, close.