AI agents for IT
AI agents that autonomously resolve IT issues on endpoints and in the cloud.
Products
Endpoint Care
A user-facing AI agent that lives on computers and fixes IT issues on the device and in your cloud.
Endpoint Care
A user-facing AI agent that lives on computers and fixes IT issues on the device and in your cloud.
Endpoint Care
A user-facing AI agent that lives on computers and fixes IT issues on the device and in your cloud.
Cloud Care
A headless AI agent triggered by a webhook from any system, resolving cloud-side IT issues.
Cloud Care
A headless AI agent triggered by a webhook from any system, resolving cloud-side IT issues.
Cloud Care
A headless AI agent triggered by a webhook from any system, resolving cloud-side IT issues.
Endpoint Control
Controls which applications run on endpoints, which tasks require elevation, and who gets admin rights.
Endpoint Control
Controls which applications run on endpoints, which tasks require elevation, and who gets admin rights.
Endpoint Control
Controls which applications run on endpoints, which tasks require elevation, and who gets admin rights.
Endpoint Care
An IT engineer on every computer
Endpoint Care runs on each employee's computer, so it sees the real state of the machine and can act on it. User describes a problem in plain language, and the agent works out the cause and fixes it through code-reviewed tools. It reaches your cloud systems too, so one request gets resolved wherever the problem lives: a hung process, a full disk, a locked account.
An IT engineer on every computer
Endpoint Care runs on each employee's computer, so it sees the real state of the machine and can act on it. User describes a problem in plain language, and the agent works out the cause and fixes it through code-reviewed tools. It reaches your cloud systems too, so one request gets resolved wherever the problem lives: a hung process, a full disk, a locked account.
An IT engineer on every computer
Endpoint Care runs on each employee's computer, so it sees the real state of the machine and can act on it. User describes a problem in plain language, and the agent works out the cause and fixes it through code-reviewed tools. It reaches your cloud systems too, so one request gets resolved wherever the problem lives: a hung process, a full disk, a locked account.
Cloud Care
AI agent for cloud IT operations
Cloud Care operates entirely in the cloud to automate IT tasks. When a workflow, ticket, or alert triggers a cloud agent via webhook, it matches the event to a skill and resolves the issue using cloud connectors to your systems.
AI agent for cloud IT operations
Cloud Care operates entirely in the cloud to automate IT tasks. When a workflow, ticket, or alert triggers a cloud agent via webhook, it matches the event to a skill and resolves the issue using cloud connectors to your systems.
AI agent for cloud IT operations
Cloud Care operates entirely in the cloud to automate IT tasks. When a workflow, ticket, or alert triggers a cloud agent via webhook, it matches the event to a skill and resolves the issue using cloud connectors to your systems.
Endpoint Control
Control apps, privileges, access
Endpoint Control removes standing admin rights and controls applications across macOS and Windows. Users request just-in-time access via your existing ticketing system, while allowlisting blocks unapproved software, giving you total control and a full audit trail without slowing down users.
Control apps, privileges, access
Endpoint Control removes standing admin rights and controls applications across macOS and Windows. Users request just-in-time access via your existing ticketing system, while allowlisting blocks unapproved software, giving you total control and a full audit trail without slowing down users.
Control apps, privileges, access
Endpoint Control removes standing admin rights and controls applications across macOS and Windows. Users request just-in-time access via your existing ticketing system, while allowlisting blocks unapproved software, giving you total control and a full audit trail without slowing down users.
Customers
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AI agents that actually fix IT issues
A real machine, a real problem, and no script.
AI agents that actually fix IT issues
A real machine, a real problem, and no script.
AI agents that actually fix IT issues
A real machine, a real problem, and no script.