AI agents to run IT
autonomously
Resolve user tickets, automate IT flows, and operate your IT stack.
Solutions
Everything you need to run IT with AI.
Everything you need to run IT with AI.
Fix user problems, provision access, onboard employees — done autonomously with AI agents.
Fix user problems, provision access, onboard employees — done autonomously with AI agents.
Helpdesk automation
Resolve employee IT requests autonomously.
Proactive IT
Access management
Workflow automation
IT operations
Helpdesk automation
Resolve employee IT requests autonomously.
Proactive IT
Access management
Workflow automation
IT operations
Helpdesk automation
Resolve employee IT requests autonomously.
Proactive IT
Access management
Workflow automation
IT operations
0%
0%
tickets
Auto resolved
Autonomously resolve user service requests.
0%
0%
tickets
Auto resolved
Autonomously resolve user service requests.
0%
0%
tickets
Auto resolved
Autonomously resolve user service requests.
0x
0x
faster
Time to resolution
Every ticket comes prepared with diagnostics.
0x
0x
faster
Time to resolution
Every ticket comes prepared with diagnostics.
0x
0x
faster
Time to resolution
Every ticket comes prepared with diagnostics.
0x
0x
tickets
Resolved per person
Double your IT team capacity without new hires.
0x
0x
tickets
Resolved per person
Double your IT team capacity without new hires.
0x
0x
tickets
Resolved per person
Double your IT team capacity without new hires.
Products
AI agents for
everything in IT
AI agents for
everything in IT
For your users, for your IT admins, and for your workflows.
For your users, for your IT admins, and for your workflows.
Assist
Conversational AI agent that resolves end user IT requests autonomously.
Automate
Headless cloud AI agent that automates cloud IT workflows.
Operate
AI agent that investigates and acts across your entire IT stack.
Products
Zero Trust with
Endpoint Control
Zero Trust with
Endpoint Control
Manage applications, privileges, and admin access on your endpoints.
Manage applications, privileges, and admin access on your endpoints.
Endpoint Control
Unifies Application Allowlisting, Endpoint Privilege Management, and Just-in-time admin access. Works on Windows and macOS.
Endpoint Control
Unifies Application Allowlisting, Endpoint Privilege Management, and Just-in-time admin access. Works on Windows and macOS.
Endpoint Control
Unifies Application Allowlisting, Endpoint Privilege Management, and Just-in-time admin access. Works on Windows and macOS.
Customers
Real feedback
Real feedback
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AI agents for IT
AI teammates that you can trust to get work done
AI agents for IT
AI teammates that you can trust to get work done
AI agents for IT
AI teammates that you can trust to get work done