AI agents for IT
Conversational IT support and workflow automation on endpoints and in the cloud.
Conversational IT
AI agents designed for IT teams to automate workflows and resolve end user issues autonomously. The agents are deployed on users' computers and in the cloud so they can act where the problems are and automate common IT support tasks like access provisioning, password resets, and general knowledge questions.
AI agents designed for IT teams to automate workflows and resolve end user issues autonomously. The agents are deployed on users' computers and in the cloud so they can act where the problems are and automate common IT support tasks like access provisioning, password resets, and general knowledge questions.
AI agents designed for IT teams to automate workflows and resolve end user issues autonomously. The agents are deployed on users' computers and in the cloud so they can act where the problems are and automate common IT support tasks like access provisioning, password resets, and general knowledge questions.
Products
Assist
Conversational AI agent that resolves end user IT requests autonomously.
Automate
Headless cloud AI agent that automates cloud IT workflows.
Endpoint Control
Endpoint agent that controls applications, admin rights, and access.
Endpoint Control
Endpoint agent that controls applications, admin rights, and access.
Assist
Conversational IT support
Employees get instant IT help by chatting with the desktop AI agent. The agent triages every request, takes coordinated actions on the endpoint and across your cloud tools to resolve the issue. Every risky action is previewed, and every run is fully audited in the cloud.
Conversational IT support
Employees get instant IT help by chatting with the desktop AI agent. The agent triages every request, takes coordinated actions on the endpoint and across your cloud tools to resolve the issue. Every risky action is previewed, and every run is fully audited in the cloud.
Conversational IT support
Employees get instant IT help by chatting with the desktop AI agent. The agent triages every request, takes coordinated actions on the endpoint and across your cloud tools to resolve the issue. Every risky action is previewed, and every run is fully audited in the cloud.
Automate
AI workflow automation
Automate is a cloud AI agent that can be triggered by a webhook. Once triggered it reasons through each request and takes actions across your entire support stack and cloud systems. Every action is visible, governed, and audited in the cloud.
AI workflow automation
Automate is a cloud AI agent that can be triggered by a webhook. Once triggered it reasons through each request and takes actions across your entire support stack and cloud systems. Every action is visible, governed, and audited in the cloud.
AI workflow automation
Automate is a cloud AI agent that can be triggered by a webhook. Once triggered it reasons through each request and takes actions across your entire support stack and cloud systems. Every action is visible, governed, and audited in the cloud.
Endpoint Control
Least privilege on endpoints
Endpoint Control removes standing admin rights and controls applications across macOS and Windows. Users request just-in-time access via your existing ticketing system, while allowlisting blocks unapproved software, giving you total control and a full audit trail without slowing down users.
Least privilege on endpoints
Endpoint Control removes standing admin rights and controls applications across macOS and Windows. Users request just-in-time access via your existing ticketing system, while allowlisting blocks unapproved software, giving you total control and a full audit trail without slowing down users.
Least privilege on endpoints
Endpoint Control removes standing admin rights and controls applications across macOS and Windows. Users request just-in-time access via your existing ticketing system, while allowlisting blocks unapproved software, giving you total control and a full audit trail without slowing down users.
Customers
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AREH6
r/MSP
We did extensive research on other solutions before we decided to go with Idemeum, and we couldn't be any happier with our choice. Excellent product + outstanding support.
ftyvdryhc
r/MSP
Just to chip in on this, I have been using idemeum for around 6 months now, the value they provide is amazing... it just WORKS... I believe its honestly one of those SaaS providers that you wish you got into early, only you can this time...
Familiar_Design1857
r/MSP
We started using Idemeum to handle PAM for our Macs, and it's been a huge help. It drastically cut down on the daily tickets we'd get for app installs and updates. The JIT access is a great security bonus, too.
Puzzleheaded
r/MSP
We use idemeum. We began using them for JIT accounts and grew in to using it for elevation. There is no chance we would be able support our Mac users (setup as standard users) without having idemeum in place.
DimitriElephant
r/MSP
We just had a demo of Idemeum and was super impressed. We’re a heavy Mac shop, so AutoElevate is a no go. We are likely going to start rolling out their PAM solution here soon, but was also impressed with the JIT admin solution.
THEBLACKARROWS
r/MSP
Once we signed, THEIR SUPPORT is what makes us loyal. Seriously, their support is amazing.
AI agents that actually fix IT issues
Reasoned, governed, and fully audited.
AI agents that actually fix IT issues
Reasoned, governed, and fully audited.
AI agents that actually fix IT issues
Reasoned, governed, and fully audited.